Welcome to M&M
International suppliers of promotional merchandise, offering time saving solutions to busy marketing teams.
“When I founded M&M, I wanted to offer a quality of service and product that felt personal and that I would expect to receive myself. My long experience in promotional merchandise means that the logistical challenge of wrapping and shipping to deadlines doesn’t faze me or my team. I’m proud that many of my long term clients describe us as their trusted partner rather than supplier; like one of their own in-house marketing team.” Chani Martin- Sales Director and Founder of M&M
If you need a solution to your merchandise distribution, a bespoke product such as a chocolate grannie or a sustainably produced, personally embroidered polo shirt in your new brand colours for a high-profile campaign – get in touch. We can’t resist a challenge!
Easy solutions for marketing teams looking to manage the ordering, distribution and storage of promotional merchandise.
Chani
I’m the founder of M&M and I’m fortunate to have a very able team who allow me to do what I enjoy the most, which is finding and helping new marketing teams.
I love nothing more than helping clients bring their brand ideas to life creating bespoke ranges of promotional merchandise and then taking the stress out of managing future orders
Outside of work, I lead an army of four children, although two of them have left home – there’s never a dull moment!
My favourite part of my job is working along side the team you’re about to meet and realising what we can achieve when we all work together.
Direct phone: 07962 995730
General Office Telephone: 01242 472174 – ext. 1001
Chani Martin | LinkedIn
Emma
I’m the Sales & Marketing Manager at M&M, so it’s my job to speak to new and existing clients, prepare quotes and help advise on the best merchandise. I also record regular marketing content to keep our clients up to date with the latest products and offer useful advice.
Outside of work, I’m a busy mum to Sophia and Ethan, wife to Mark and I also dance with a street and commercial dance group.
My favourite part of my job is building a relationship with my clients and hearing their lovely feedback when they receive their merchandise.
General Office Telephone: 01242 472174 – ext 1002
Jasmine
I’m the Office Manager and Sales Administrator, so it’s my job to make sure our office and orders are running smoothly. I enjoy working with our clients to make sure they have the best possible experience.
Outside of work, I love spending time with my dog, Alfie, and curling up with a good book.
My favourite part of the job is building relationships with our clients over time.
General Office Telephone: 01242 472174 – ext. 1003
Mary
I’m the Marketing Assistant at M&M, having successfully completed my Digital Marketing Apprenticeship in July.
During my journey here, I’ve enhanced my skills across various areas of marketing. One of my favourite parts of my role is getting to design all our merchandise and create engaging content. Bringing ideas to life through creativity is what I love most about my job!
Outside of work, you’ll often find me enjoying a run through the countryside, playing with my adorable puppy, Hamish, or painting while listening to my latest favourite song on repeat.
General Office Telephone: 01242 472174 – ext. 1004
Erica
I’m a part-time Marketing Consultant at M&M, working with the team on all things marketing, from planning and strategy to content, comms or PR. Outside of work, I’m never too far away from my Kindle, and enjoy culture, travel and food (I hope to be opening M&M’s European office very soon!).
My favourite things about my role – I love merchandise (especially stationery), I love the innovation around sustainability in the industry at the moment and I love being part of a fabulous, friendly and growing team.
General Office Telephone: 01242 907041
Accounts and Sales
Our Business
We wouldn’t be here without our clients, which is why your needs are the basis for every decision we make. We do not hold stock and so will never try and sell you discounted merchandise that we need to get rid of. Rather than work through a cheapest and quickest shopping list, we consider carefully what promotional merchandise will represent your brand and be relevant for your campaign or event. Our longstanding clients have a promotional merchandise plan well ahead of time, however events can always spring up at the last minute. We always have some ideas on standby and have built strong relationships with the industry’s largest suppliers over the years, so when we need to, we can deliver quickly and stress free.
Whether you are launching a new product, wish to promote your brand, thank people or create growth and opportunities in your business, we can guide you through ideas, creating visuals and supplying samples of promotional merchandise until everyone is happy with your concept.
Personalised Service
You will work with a dedicated Promotional Merchandise Consultant who will help, advise and guide you through your project from concept to delivery.
Fulfilment and Shipping
Marketing and Merchandise offer a complete solution for your branded merchandise and business gift fulfilment needs. We can ship in bulk to single or multiple locations, store and distribute your stock as required or wrap pack and ship direct to individual addresses, perfect for clients or staff who are now home based.
Never say no
Have a great idea but can’t find anyone who can supply it? Chani loves a challenge, with her industry experience and suppliers across the world there’s not much we can’t source.
Efficient Processes
After many years experience we have tried and tested systems in place to make sure your order is processed quickly and efficiently. Nothing is sent to print without your final approval and we will keep you informed of delivery dates.
Core Values
Marketing and Merchandise are proud to offer a dedicated service to our customers. We genuinely want you to love your merchandise and we are proud to work openly and with honesty and integrity. We will always offer the best quality, as well as the best service and will work to your budget with no surprise charges.
Design Support
Marketing and Merchandise have a design team on hand to make sure your promotional merchandise is produced to match your brand guidelines. We can provide visuals to help you choose your perfect merchandise and supply pre-production samples of products if necessary.
Our Values
Collaboration – relationships are key and we’re stronger together. We’re in it for the long term and want to become your partner, brand ambassador and an extra pair of hands you can rely on.
Challenge – the whole team loves a challenge. And whilst good is all very good, if we think it can be better, from products to processes, we’ll definitely say so.
Dedication – we depend on each other to get the job done, whatever it takes, to deliver what we promise. We’re supportive, we’ll check in regularly and we want to help. Our own professional pride is paramount.
Friendly – we’re approachable, personable, fun, a little bit playful but always professional. For us, business is personal.
Knowledgeable – we have bags of experience and stay bang up to date with industry trends, innovation and qualifications. We champion personal development and sharing our learning, so everyone can benefit.
Passion – we’re passionate about everything we do and how we do it. We’re enthusiastic, positive and genuinely excited to deliver the best merchandise and client experience we can.
Transparency – honesty and integrity count for everything. Regardless of client size, you can expect the same level of service, pricing and open communication at all times.
Trustworthy – we trust each other and trust our supply chain, so you can trust us to do what we say, when we say we will.
