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4 Steps to Planning Event Merchandise That Sparks Conversations (Not Just Giveaways)

March 25, 2026

Let’s be honest… most event merchandise ideas fall into one of two categories: If your exhibition giveaways or conference merchandise ideas aren’t creating conversations, they’re not doing their job. Because great branded merchandise shouldn’t just exist…It should connect, engage, and be remembered. So how do you plan branded event products that people actually talk about? …

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Sue Davis

18:21 18 Feb 26

Chani and the team are fantastic to deal with, would not hesitate to recommend. Really made the process so simple, from the very first ideas brainstorming session to the items turning up in our warehouse. They offer a really consultative approach, providing a presentation with concept designs which made getting internal sign off so much easier. Also gave us great design/artwork support and delivery was quick and seamless. Thank you to everyone involved!

Cheltenham Animal Shelter

11:01 16 Feb 26

Great service from the team at M&M and we are delighted with our branded pens, pin badges and roller banners.

Daniel Millar

21:58 21 Jun 25

We use M&M for our Duracell Energy merchandise and it’s always top quality and delivered on time… the M&M team go above and beyond to ensure we have new innovative giveaways for our customers

MATARA UK LTD

08:48 24 Jul 24

We have been using M&M for our marketing and internal use merchandise for years. This was my first-time ordering products from them. The service couldn't have been better. The recommendations that I got from the very first email until the day I received my order were fabulous. The products were great, and the lead time was perfect.
101% recommended!!

Thank You,
Archit.

Sian Potter

15:34 18 Jul 24

We have used M&M for several branded merchandise products and can highly recommend. More recently we ordered some branded hoodies. The ordering process was straightforward and efficient from start to finish, and we received the product very quickly. The hoodies are also great quality! The team have loved their new hoodies and are wearing them in the office.

Victoria Ketcher

10:32 01 Jul 24

Very happy with the service, always prompt with replies and solutions and very patient with accounts payments and crazy lead times!

Laura Hardwick

11:23 20 May 24

I wanted to extend my thanks for your exceptional assistance in selecting and producing the 2m display! Your guidance and prompt responses to my numerous questions made the entire process incredibly smooth and enjoyable.

The display looks amazing, and I couldn't be more pleased with the result. Your expertise and support were invaluable, and I truly appreciate all your efforts.

Thank you once again for your outstanding work!

A Google User

andy summersby

14:34 11 Apr 24

Really great team at M&M, provided us with an extremely fast service and customers loved the product supplied.

Leslie Askew

10:58 07 Mar 24

We've worked with Chani for years and we're always amazed at the quick turnaround with quotes and product delivery, the quality of the items she sources, and the endless patience she and her team have when we're slow at making decisions.The ordering process is easy, and her comprehensive knowledge of the products allows her to offer thoughtful advice on the details in the artwork. I love the fact that Chani and M&M are champions for women in business too!

Most recently Chani sourced these gorgeous notebooks we give to new joiners and some clients. We're really pleased with them!

Rebecca Smith

10:35 03 Jan 24

It was a pleasure working with the team at M&M. They helped us navigate the process easily, gave us excellent support and advice, and ensured we met our deadlines. I'd highly recommend their service.

Sarah Robinson-Clark

12:15 08 Mar 23

Ordered some new merchandise for the company I work for (Student Digs) and M&M have been amazing from start to finish, Quick lead times and visuals of our logo on the products before placing the order. Any questions they were happy to help. We will definitely use again. Thank you.

Becky Boxwell

13:29 22 Jun 22

Even when planning an outdoors event in summer, you always need a back up plan in case the great British weather decides not to play ball!

Thankfully, the weather held up and we had glorious sunshine for our GFirst LEP Annual Review event at Cotswold Airport, which meant (almost sadly!) we didn’t get to use the new umbrellas Chani created for us.

We are so impressed with the quality and design, they are exactly what we were looking for. Our board members and team will love using them and they will come in so handy for future events.

I wouldn't hesitate to recommend Chani, she is a pleasure to work with and always very quick to answer any queries. Looking forward to working with M&M again soon!

Thank you so much!

Lauren Thompson

13:04 03 Aug 18

Absolutely stellar customer service. When we had a problem with some of our promotional material (through no fault of Chani's), it was fixed instantly with no cost and with a smile! Always friendly, professional and willing to go the extra mile.